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Frequently Asked Questions

Get quick answers to our most frequently asked questions.

Yes, commercial locks are usually a heavier-duty style and more secure, and may also at times fit residential grade doors.

Yes. we recommend you do have the locks changed. However, we'll change the internals of a lock which prevents the old key from working but is much cheaper than putting new locks on.

Yes, our highly experienced locksmiths have a wealth of knowledge in a range of lock types and will be able to assist you.

Yes, we have mobile locksmiths available 24/7 to assist you with your emergency locksmith needs. Find out more here. 

We cover the entire Hume corridor from Kalkallo to Albury-Wodonga, plus the High Country including Mansfield and Mt Buller. Benalla, Wangaratta, Euroa, Seymour, Broadford, Kilmore, Wodonga, Mansfield, Myrtleford, Bright, Mount Beauty and everywhere in between.

Response times vary by location, but we'll always give you an honest estimate on the phone.

Our arrival time varies depending on your location. We usually recommend you allow 1-2 hours for us to reach you.

Yes, it's always included in our quotes.

Locksmiths are known for rescuing people from the stress of locked doors and lost keys. However, it is important to note that some emergency interventions can result in permanent lock damage, leaving the mechanism useless and in need of full replacement. Most locksmiths use specialized techniques to preserve the integrity of locks during repairs or interventions.

The cost of your locksmith service will depend on the job required. Each job is priced differently and can vary a lot depending on type of lock or vehicle.

Yes, for the most part. We may not be able to quote over the phone if it's something we need to see onsite. We offer an obligation free quote in these instances.

To allow for ease of payment, we offer a variety of payment options, including Visa, Mastercard, b2bpay, Afterpay, debit card, and cash. All vans carry mobile EFTPOS machines. J